Hp mouse not working on laptop. This happened to me several years ago.

Click to highlight Scrolling. Power button, touchpad, fingerprint reader and any external keyboards work fine. if I press the power button, and the computer goes to sleep mode, they start functioning again for a few minutes. Update Driver/Install Support Software. I have tried changing the battery, switching ports and even updated the BIOS. What are happening? What can I do to turn it on? Hp Probook 6460 b, [edited], Prosessor Intel(R) Core (TM) i5-2410M CPU @ 2. Nov 29, 2018 · Go to the Device Manager and select your mouse. i have already done hard reset but still it not working. Test the Number pad. When Mouse Keys is turned on, you will be able to change the other Mouse Keys settings to what you want. Aug 24, 2022 · This article further lists why the HP touchpad stops functioning, along with a step-by-step guide on fixing the issue. The stra We would like to show you a description here but the site won’t allow us. Mar 1, 2018 · Touch screen mouse stopped working after using in tablet format. I do not have a problem when I connect the monitor to my work DELL laptop. Mar 21, 2019 · Hi @ronnnnny. One common fix for this issue stems from outdated Nvidia drivers. When you see “Mouse settings“ appear in the menu above, press the up or down arrow on your keyboard to highlight it, then press Enter. I soon realised however that two finger scrolling was not working and when I go to the Mouse Properties, there is no Synaptics tab to enable the selection for that feature. After this has been adjusted, click Apply and then click OK. I don't know what s Dec 10, 2023 · Mouse is able to be connected and used while computer remains active. I can take it out of sleep mode by using the power button, I would like to use either the wireless mouse or press any keyboard button. Before deciding to purchase a new mouse, here are some troubleshooting steps and considerations you might want to explore: May 27, 2024 · Suggested Quick Fixes: Reseat the USB cable or wireless USB receiver. The right and left-click buttons are not working. If there is NOT a check beside Mouse keys: Please check the box ; Press OK. Here are the solutions you can try to fix the HP laptop Touchpad not working. However, after all this, my laptop's built-in mouse buttons (found near touchpad) have totally stopped working. I'm not sure what changed. When the operating system is unresponsive or frozen, the other hardware on your laptop may stop working as well. Apr 20, 2021 · Unlock your keyboard. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS Jun 5, 2024 · Open your settings app to make sure the touchpad isn't disabled there and that no connected devices, like a Bluetooth mouse, might be blocking it from working. Restart your Dec 7, 2018 · The HP PC Hardware Diagnostics (UEFI) main menu is displayed. Restart your computer. Unfortunately, some laptops only have one USB port. If your USB mouse isn’t working on a laptop like this, you may need to get an adapter or a dongle that plugs into a different port to enable you to connect a USB mouse. By default, Windows 10 applies a generic driver to get your wireless mouse to work on your computer. 2 SSD, this evening I opened up my computer, swapped in the new SSD (after misguidedly removing the battery in an attempt to access a nonexistent Hard Drive), inserted the flash drive I made with Windows 10 installation, turned It’s time your accessories matched your needs. Click on Start and type ‘Device Manager’. The mouse sensitivity is changing randomly. I was hoping I just clicked something off, but can't seem to find it. If the mouse uses replaceable batteries, install new ones. I am yet to test it with Windows 7 or 8. Mar 29, 2023 · However when I launched the computer as normal it wasn’t working again. Send me a PM. Jun 13, 2011 · Hi, Try a clean install of the Touchpad driver as follows. The battery access cover is found on the underside of the keyboard. We’ll walk you through steps to troubleshoot and fix your laptop when its Oct 16, 2016 · after updating laptop on 6th oct wireless mouse is not working. The external mouse works perfectly. I don't want to disable the touch function though (if that is even an option. It blinked a bunch of times and stopped. If your Bluetooth mouse is not working, you need to uninstall Bluetooth driver as well. I turned on the setting to show the location of the cursor when you press the control key and the flashing indicator does not move in response to the touchpad. I have already tried Windows Update (optional updates too) for driver updates. e. Jun 19, 2024 · But don’t worry! This is a common issue and you can fix the HP touchpad not working quickly and easily! How do I fix the Touchpad not working on HP. If any device shows a yellow exclamation icon, uninstall it as well. If the checkbox next to Scrolling does not contain a check mark, click the checkbox until a check mark displays to enable scrolling. I tried to update the drivers (didn't work), disable driver update (didn't work) a technician change the Jun 7, 2023 · Move the mouse to a different USB port. Expand Driver-Keyboard, Mouse and Input Devices. Mar 10, 2024 · If the previous solutions did not solve the problem, try another mouse. This happened to me several years ago. You can verify that the mouse is working by connecting it to another PC. Dec 28, 2017 · Open control panel and double click mouse icon. BTW, the link to the article in your reply goes to "HP Notebook x2 - 10-p010nr (ENERGY STAR) Product Specifications" and not to the recovery manager. Jan 14, 2021 · 4. Feb 26, 2018 · Wait for the computer to restart and open Windows. If you have a wireless mouse, try to connect the USB receiver to a different port. The issue is when the users come back and dock their laptops, the laptop will not recognize that there is a keyboard/mouse plugged into the dock. All information regarding specifications are from the HP Support Assistant. If the mouse does not turn on, recharge the battery by connecting the charging cable to a power source, such as a USB charging port on the computer or an external USB power adapter. Apr 9, 2024 · Like any other peripheral, a mouse needs power. 5. When the Bluetooth device is turned off, you cannot pair an existing device, add a new device, or modify Bluetooth settings. Sep 15, 2022 · If the mouse has an On/Off switch, make sure it is set to On. Aug 8, 2019 · A cheaper mouse may be rated for many fewer clicks. This will allow you to continue using the laptop while you troubleshoot the touchpad issue. K. 3. When you find the HID-compliant mouse entry for the touchpad (the non-USB entry), click the Properties button. May 12, 2018 · After a factory reset using HP Recovery Manager, touchpad buttons stopped working - left button doesn't select, right button doesn't open context menus, etc. Click Mouse/Touchpad, then select the test you want to run and follow the instructions. Feb 2, 2022 · 3. Restart Your Laptop and Mouse: Turn off your laptop and mouse. S: Welcome to HP Dec 18, 2023 · Magic Mouse Not Connecting on Windows. I tried restarting my laptop, updating the Learn how to fix keyboard, mouse and touchpad related issues for HP laptops and computers with our automated HP PC Hardware Diagnostic tool or Virtual Agent. The first is the accumulation of dust and dirt, which can lead to mechanical problems with the mouse wheel. Nov 7, 2022 · 4. HP Laptop Mouse Not Working. When the mouse won't scroll, there are two issues that most commonly cause it. Learn more about HP PCs and sound solutions at HP Support. 1, 64-bit. Feb 4, 2019 · Mouse cursor is not showing up on screen and touchpad is unresponsive. For weeks, I didn’t know what the issue was Mar 21, 2024 · The issue you're experiencing with your HP 240 Bluetooth mouse not working properly on your Lenovo ThinkPad laptop after a Windows 11 update could be caused by a few different factors. 1, or while using Windows on a Mac via BootCamp or virtual machine software. In most cases, when a device stops working, we instantly believe that it’s the hardware at fault. The touchpad is enabled. Sometimes it will work for a few minutes and stop; other times it will work for a second or two and then stop. . If the mouse still doesn’t work, the device may be the problem. How to turn the touchpad off and on, and how to adjust settings for optimal performance in Windows. If you move the mouse and it works, the USB port is the issue. Re-add the device and check. May 30, 2024 · For wireless mice, remove the attachment in the USB port and shut the mouse off, then plug it back in, wait a minute, and switch it back on. Or, your left-click mouse button suddenly fails to register. There’s no need to try all the fixes. We'll walk you through common troubleshooting steps to fix a trackpad that's not Dec 29, 2021 · Each laptop brand might have a slightly different solution for a mouse that isn’t working. Likewise, the USB receiver can also get faulty. Help. If multiple mice do not work, the problem is with the mouse port. 4. Don't worry we'll work together to find a solution for you. 4g wireless optical mouse and even when i went to download software in support it msg me:"We were unable to Feb 19, 2022 · Hello HP Community, I recently purchase a Freedos HP 240 G8 Laptop and installed Windows 10 Pro on it using a USB prepared from windows 10 downloaded from the Microsoft site. I took the old mouse to another computer and it works fine on that one. I have uninstalled driver, restarted laptop twice. Jun 10, 2018 · Mouse cursor not showing on screen, new batteries in mouse, 3 different wireless mouse tried, usb moved, no joy. Figure 1: Scrolling on the properties page Apr 14, 2020 · @NotTDP Welcome to HP Community! I understand you are having issues with the touchpad not working on your HP notebook. No tab/option showing in mouse settings for the touch pa Apr 25, 2019 · Touchpad and mouse not working on HP Laptop running Windows 10 So all of a sudden the touchpad and mouse stopped working on my laptop running Windows 10. Aug 9, 2015 · I managed to get a USB mouse, get on to the HP website and download the MousePad driver for my laptop, which seemed to work fine. But, some have been reporting issues with it. Please initiate a test on Mouse/Touchpad - There are 2 mouse tests to determine if the mouse is functioning correctly - the Pointer Test and the Drag and Drop Test. The touchpad used to stop working before too a couple of times but was always resolved on rebooting or updating the laptop. Slide the power switch underneath the mouse to the On position. If this fails to work for a wireless mouse, you can try to set up the wireless mouse as a new device. ) The left click on the mouse works fine. Have tried the driver from the HP site. Jun 11, 2023 · After the update has successfully finished, reboot your laptop and check if two finger scroll is correctly working now. I have a new notebook now and would like to connect the 240 Bluetooth Mouse - but there is no pairing button and I don't know how to put it in in pairing mode! Nov 16, 2018 · Without warning, I can't click on anything with my touchpad. I tried the HP PC Hardware Diagnostics but it wasn't really helpful either. An optical-mechanical mouse (mouse with a ball) may not work well because the inside of the mouse is not clean. Jun 11, 2019 · Start up the laptop and test the computer by itself, and then reconnect one peripheral device at a time. May 1, 2012 · I'm not a computer person, so I apologize in advance if I get terms wrong. Jan 3, 2023 · 2. Try rebooting your laptop, cleaning the touchpad, and updating drivers as well. I have installed all drivers from HP Support Assistant. Dec 8, 2022 · After a while of working on the laptop, the mouse and keyboard stop functioning. Here are 5 methods for you to try. Re-enable Your Touchpad Using the “Fn” Key. If your wireless mouse isn't working, check to see if there is a Feb 23, 2024 · If your HP OMEN Vector Mouse is not connecting to your laptop, here are several steps you can follow to troubleshoot and potentially resolve the issue: Check the Mouse Battery: Since you mentioned the mouse has not been used for a few months, the first step is to ensure the battery is charged (if it's a wireless mouse). Download and install the latest Synaptics Touchpad driver (a restart may be required). Dec 29, 2020 · I recently purchased a HP pavilion x360 convertible laptop. Check for dirt. The signals get distorted, and the computer may not recognize the mouse. Jan 13, 2017 · I recently had problem with the fan in this laptop and after removal of the battery and memory sticks and reassembly, the left and right click on the touchpad wont work. If you cannot pair your computer with a Bluetooth device, you need to confirm that the Bluetooth device signal is enabled. It does not work consistently, though. Select Software and Driver Downloads. As such, some of the solutions may not work with Mouse isn't working. Use your keyboard to reboot with a frozen mouse: Press Ctrl + Alt + Del . The company should repair the mouse for you---or, more likely, send you a new one. Change your mouse pointer. I tried to search forum for simmilar issues, but none of solutions helped me. It installed and I was able to use the mouse. Within the Mouse Properties window, select the Wheel tab and try adjusting the number of lines to scroll the mouse or try changing the mouse to scroll one page at a time. I have to touch the screen to get something to work, which takes a lot longer and is not my preference. (Synaptics) Right-click on mouse entry (Synaptics) and choose "uninstall". 6. Continue to the next step. If the device works, there might be an issue with the USB port on the other computer. 13. Note. Other mouse also doesn't work. If you have a wired USB mouse, disconnect and reconnect to a different USB port. If there is a battery compartment, use the steps in Reset a laptop with a removable battery . Disable USB Power Management A USB receiver requires an adequate amount of power from the computer to work properly. Sep 27, 2022 · Hi, After updating from Windows 11 21H2 to 22h2, my intergrated laptop keyboard has stopped working completly. Click Find. Sep 22, 2017 · The notebook will not wake up from Sleep mode using keyboard or wireless mouse. Expand Bluetooth, right-click on your Bluetooth adapter (usually Intel Wireless Bluetooth) and select Uninstall Jan 1, 2017 · Hi! Yesterday my mouse quit working. May 11, 2024 · Learn what to do when your laptop touchpad is not working (A. Find solutions for keyboard, mouse, touchpad, and clickpad problems on HP laptops and computers. I went through all Microsoft Self-Help solution methods. Contact HP for further support. I tried opening up Settings - Devices - Mouse & Touchpad - Additional Mouse Options But when I click it, it says, "control panel extension is incompatible with driver version" and once I click ok it kicks me out of the next page. I had to restart my laptop ond now it won't allow my mouse to work. 2) In Mouse settings, press Tab on your keyboard until Additional mouse options (under Related Settings) is highlighted. To fix it: 1) On your Keyboard, press the Windows logo key and X at the same time. Go to Device Manager > Bluetooth > right-click on the Apr 14, 2019 · When I right click on the mouse pad, nothing happens. Uninstall/ Re-install Drivers (Mouse and Touchpad) So you tried the common fixes, and it didn’t work? Don’t worry. it is still not working nd not connecting I have a MacBook pro and need it o be fixed urgently Than you If you are having issues with your wireless mouse not functioning properly, watch this video to learn a few ways in which you can potentially fix your mouse Jul 28, 2023 · Download and install the latest drivers and restart the laptop to see if it resolves the problem. I was actively using my laptop when the mouse, keyboard, volume toggles stopped working. Use an external mouse: If the touchpad is still not working, try connecting an external USB or wireless mouse to your laptop. I've looked in settings (under the touchpad and mouse menu) and can't see anything relating to the two-finger scroll function at all. Jun 7, 2022 · Use the Mouse With Another PC. If this is the case for your computer, it is possible you accidentally disabled your touchpad by pressing this combination on your computer. Jan 15, 2021 · Hi there, Hoping someone can help me - I've looked through various options online to no avail. The mouse pointer, also known as the cursor, is the arrowhead you use to click on things on your display. Try few steps recommended below. I have done the HP PC tests, failed the keyboard and the touchpad tests because, obviously, they aren’t working. May 7, 2023 · Hi I am currently having a problem with my z5000 HP wireless mouse as it is not connecting to my laptop and not even turning on I have replaced the battery but. Also in Device Manager there is no Mice and other pointing devices option. As a last resort, check that your touchpad hasn't been disabled in your laptop's BIOS menu. No need for you to worry so much about this problem, it’s possible to fix it. Many mice have onboard indicator lights that will tell you if power is the issue. Apr 9, 2024 · The mouse is not clean. " . Follow the steps until you find the workable fix for the HP laptop trackpad not working. I'm pretty sure it's a software issue (specifically an issue from within windows) as it works just fine und Feb 1, 2024 · Unplug any external mouses and plug them back in. . The side buttons are not Jun 1, 2020 · I understand that touchpad is not working. I tried the mouse back on my main computer with other USB ports and none work with the mouse. Perhaps, while trying to use the Fn key to change the volume on my laptop, I ended up with the touchpad not working on my laptop. If you can't move your mouse cursor, it's hard to get much done on your computer. Now, keep in mind that the mouse will very randomly work when I plug in the dongle and switch the mouse on. See the following thread. Pointing stick are buttons above touchpad in my notebook are not working. When i plugged out touchpad works fine. Let's begin by check if the "Pinch Zoom" is enabled or not - 1) Right click on the start or windows icon and click on "Settings". Check for Fn Key Combinations. Feb 23, 2018 · My mouse worked until earlier this evening. But don't fret. Turn over the computer and look for a battery compartment door. The problem with your wireless mouse may not be apparent at first glance, but a little investigation will help identify it so you can solve it. 1 and touch pad worked fine) the touch pad no longer works. When the mouse is not working on your laptop, you may find yourself wondering why. 4g reciever is there. Click each entry to find the one without USB in the Location property . Doing this could be enough to establish a new connection with Windows and make the cursor work again. Click Device If the issue persists, recover the computer back to its original configuration. Disclaimer: The following issues are purely based on my observation and experience using Magic Mouse on my HP Pavilion laptop (Windows 10). Dec 1, 2019 · Update the Mouse Driver to Fix the Missing Cursor in Windows 10 Since there's no mouse pointer and the mouse is not working, you can only process updating mouse driver with the keyboard: 1. Verify this change helps correct your mouse issues. Turn off the computer and then restart it. Windows 10 should automatically reinstall the driver during startup. Hair Jun 26, 2024 · Quick Tips. Update the Mouse Driver to Fix the Missing Cursor in Windows 10 . mouse-cursor-disappearing-on Add the HP Bluetooth Travel Mouse to your list of Bluetooth devices, and then pair the mouse to your computer. May 18, 2022 · The mouse is enabled through HP Accessory Center (HPAC) Software so if you do not have it downloaded on your laptop, the HPAC software available for free download in Microsoft Store. As soon as the computer goes to sleep, the bluetooth mouse will not work. Sep 17, 2020 · Connect the device to another computer or laptop, if available, to make sure the hardware is working correctly. laptop mouse, trackpad, mousepad). Thank you for posting on HP Forums, Echo_Lake is at your service. Sep 8, 2020 · It worked fine on my laptop till yesterday but now my laptop (HP Envy x360 convertible) detects it but the mouse just doesn't work. There were instructions to contact the Manufacturer of the Touchpad (Synaptics), which I did. The mouse is incredibly slow and laggy. The integrated keyboard in the notebook should be serviced or replaced. A strange method that users have found a solution in is changing your mouse pointer. Unless you know how to fix PC components, you’re probably Jan 17, 2023 · Procedure 2: If the driver version is not the latest, go to HP Customer Support - Products. Tried turning pc off and reboot modem in desperation! Help please :smileysad Also Stuck on home screen. The most common is that the HP Envy x360 keyboard and mouse are not working. Jan 23, 2024 · 2. PRECISION CONTROL: 1600 dpi optical sensor provides reliable mouse tracking, exceptional speed, and pinpoint accuracy that can be customized to match your working style ; DEPENDABLE POWER: With up to 15 months of use on a 1 AA battery (3), this HP wireless mouse is designed to push the limits and work as hard as you do If the issue persists, recover the computer back to its original configuration. Press Windows + R keys altogether to bring out the Run box. 3 gaming laptop has not worked properly since I bought it last August (2021). First, restart the computer and tap on F10 during restart, once on BIOS screen, move the mouse cursor around to check if it works normally, Oct 4, 2023 · HP Envy x360 is a premier laptop with 2-in-1 functionality and has been loved by users worldwide. Remove the battery cover to access the batteries. Windows has a setting which disables USB devices to save power, and this can cause issues. You may not have to try them all; just work your way down until you find the one that works for you. Open Settings and go to Bluetooth & devices > View more devices > remove the Bluetooth mouse. If your mouse works well on the other computer, your mouse or the mouse driver could be at fault. Aug 8, 2024 · How to Fix a PC or Laptop Mouse That's Not Working Since several factors could be at the root of a mouse failing to work properly, troubleshooting the problem is the best way to make it work once more. Feb 27, 2023 · The scroll wheel is not working. Refer to your device manufacturer for support Oct 11, 2020 · This video will show you how to fix HP laptop Touchpad not working in Windows 10. Updated driver to latest version. Apr 18, 2019 · Hi. The second is low battery levels in wireless mice. A long distance between the mouse and its receiver can interfere with the 2. If you use an external mouse, unplug it and plug it back in. It was easy to find with the search-option on my laptop though, so it wasn't a problem. I did not install anything new or update anything. The two finger scroll function has stopped working on my clickpad. As I understand, the touchpad is not working, No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: If the issue persists, recover the computer back to its original configuration. Try using a different USB port, as the USB port your mouse is plugged into may have broken. I have an HP Pavilion G6 Notebook (Product number A4A93UA#ABA) I'm running Windows 7 (64-bit) My microprocessor (if this matters) is an Intel(R) C May 10, 2020 · 1) Press the Win key on your keyboard, then type “mouse“. Set touchpad to default. Kindly Help me. The USB ports work fine with my phone, camera, fans etc. Why is the Touchpad on My HP Laptop Not Working? On most HP laptops, you can double tap on a corner of the touchpad to enable or disable the touchpad. TIA. Dec 16, 2017 · If the mouse or keyboard is not working, replace the batteries even if the mouse/keyboard software indicate the batteries still have a charge. Since there's no mouse pointer and the mouse is not working, you can only process updating mouse driver with the keyboard: 1. After that, the physical mechanism in the mouse button wears down, and it stops working correctly. Try the Mouse on Another Computer To eliminate the computer as a problem, try your mouse on a different computer or device with mouse support. Type devmgmt. The mouse keeps on freezing. So, try it on another computer. My mouse stopped working Thursday night. Ensure Bluetooth is Enabled: Go to Settings > Devices > Bluetooth & other devices and make sure Bluetooth is turned on. Select Component tests. 2. Sep 21, 2016 · I opened up my laptop and suddenley I can't two finger scroll anymore. As one of the key peripherals of your computer, you will surely get stressed out if your HP wireless mouse suddenly stops working! Apr 11, 2022 · There was a note below "If your operating system is not listed then HP may not provide driver support for your product with that operating system. I use a Logitech wireless mouse. My touchpad then started working a Nov 16, 2023 · Drear HP forum members, I own a 240 Bluetooth Mouse, which was connected to a notebook that no longer works unfortunately. Press OK. Learn how to fix keyboard, mouse and touchpad related issues for HP laptops and computers with our automated HP PC Hardware Diagnostic tool or Virtual Agent. If that mouse works, try the mouse not working with another computer. Mouse is iball freego 2. Before using this option, make sure you back up all your important files. For the first few weeks of use, I did not have any issues. I made a post with images to show how to use Firmware management to rollback to a previous BIOS. If you have audio problems with your HP PC, such as no sound from speakers, muffled or distorted sound, or intermittent or crackling sound, this document can help you troubleshoot and fix the issue. The light is on, the batteries have been changed, I've pressed the reset button multiple times, I've checked for updates and ensured the drivers are installed everything says it working but it's just not. My version is 21H2. Thank you in advance for a solution. LED is turning on but the mouse is not responding. Then, I started having more occurences of cursor/touchpad issues to the point where it happens every hour of use (not an external mouse issue): Jumps around on screen (a few millimeters to inches). If rollback does not work for you, just let me know. Nov 6, 2019 · Click/tap on Mouse on the left side, and turn Off (default) Turn on Mouse Keys to use the numeric keypad to move the mouse pointer on the right side for what you want. Jul 23, 2022 · Video showing you how to fix your Mouse Track Pad that has stopped working on your HP laptop. Feb 4, 2012 · My touchpad mouse is not working any more, and a yellow light appeared. Welcome to the HP Support Community. It’s very easy to disable or enable these touchpads by Dec 5, 2017 · Hello, I have hp notebook 15 i am using this notebook from 1 year now i am facing a problem when i plugged my charger into my notebook my touchpad/mouse start freezing but other things like movies,games,keyboard all things are work properly except touchpad/mouse. Nov 15, 2023 · While a frozen computer isn’t the most common cause of a mouse not working, it is one of the easiest of all the potential fixes. All I get is a spinning blue circle and the 'not responding' message. Jun 15, 2024 · Here are some steps you can take to troubleshoot and resolve the Bluetooth connectivity issues with your HP 250 laptop and dual mouse: Basic Troubleshooting Steps. when i search in device 2. Nov 3, 2021 · I previously asked for help in replacing the failing hard drive in my HP Laptop 14-cf1020od, and after buying a new M. Dec 12, 2021 · A Wireless mouse is a little more complex than a standard mouse that plugs into the computer. If the device does not work, there might be an issue with device hardware. If the mouse works correctly on another device, but not on your computer, that suggests the problem is with the computer and not the mouse or its USB receiver. I needed a laptop for work and 17-inch laptops were scarce when I purchased it, so I was desperate and resorted to using a USB mouse at the time. Apr 26, 2020 · Follow the on-screen installation instructions to finish the updates and then check whether the lost cursor or mouse not working issue persists on your Windows 10 laptop Keep us posted, If you would like to thank us for our efforts to help you, Jan 22, 2019 · After a clean install of windows 10 64 bit (was 8. If a setup menu does not open, the integrated keyboard hardware is not working. If your mouse is still in warranty, we recommend you contact the manufacturer and take advantage of it. It has Windows 8. Here is a document you can try troubleshooting steps from called Notebook Keyboard Troubleshooting (Windows 10, 😎. Different USB drivers produce the same result. Jan 9, 2022 · When I plug my ACER external monitor to the HDMI port on my Pavillion laptop, the mouse pad on the laptop does not work. In device manager I have two mouse devices: HID Compilant device - driver version . OS version - Windows 11 version 22H2 (64-bi t) 5. I even opened up a new mouse and plugged it in. Aug 25, 2019 · My external mouse is no longer working. msc and then hit Enter to open Device Manager. Feb 8, 2022 · The track/touchpad on my HP Omen 17. Sep 11, 2022 · An HP wireless mouse is not working because of issues with the battery, USB receiver connection, Bluetooth connection, USB port, updates, settings, wireless interference, and work surface. During restart, your mouse driver will automatically be reinstalled. If I click down anywhere on the pad, it registers as a Right Click (Context menu po Oct 31, 2023 · mouse stops working after a certain period of use; mouse is not detected by Microsoft Windows; this post is here to help. Oct 30, 2014 · I got my HP ENVY 15t-q100 CTO Notebook PC in September, 2014. Here are the workable solutions to fix HP laptop Mouse not working on Windows 11,10. Touchpad gestures seem to be working fine - including a 'tap' in li Apr 30, 2020 · Thanks for responding. Some laptops have an Fn key function that disables the touchpad. Insert the USB cable or wireless USB receiver into another USB port to test. Thanks. Apr 3, 2023 · If you are experiencing issues with your wired mouse on your Windows 11 HP PC, follow the steps in this video to fix potential hardware and software related Jan 25, 2023 · If your USB mouse is not working, expand Universal Serial Bus controllers. If you're using an external mouse with your laptop, then walk through steps to troubleshoot an external mouse that isn't working. I,ve tried uninstall/reinstall , new drivers from both HP and Synaptics and pretty much every other option ! This was working fine and still operates with a normal mouse. Let’s now move to advanced methods to make the mouse or the touchpad functional in Windows 11. A. If your mouse is not working, follow these instructions: Reconnect the mouse. Uninstall it and then restart your computer. Usually a reset resolves the issue, but having to restart your laptop every time you dock it gets old really fast. Microsoft provides a reset feature that repairs your computer by reinstalling the operating system. Dec 25, 2017 · Solution 2. 1. Whilst on the phone they had me uninstall the touchpad driver and bios and then redownload them both. The so-called joystick on the built-in keyboard that moves the cursor and comes with almost every Windows laptop has also completely stopped functioning. Chances are that when your laptop mouse touchpad is not working, the fix is fairly simple. Did this reply resolve your issue or answer your Dec 20, 2022 · If you are using a wireless mouse, stay close to your computer. I have gone in Device Manager and searched for drive updates, there are none - I am apparently running the best driver available. It works in other laptops. Turn it off and on again and see if that fixes the issue. Even after the computer is woken up and logged in I have to re-connect to the bluetooth mouse in order for it to work. Nov 9, 2017 · A few days ago, however, I found that it completely ceased to work. I have updated Windows 10 with all available updates. Meet your new wireless mouse[1], carefully crafted to bring its unique slim style to your work. This issue has persisted now for almost 4 months with the touchpad not working. They did not have a solution and recommended I contact the Manufacturer of the laptop. See our computer cleaning page for steps to remedy this problem. PC Hardware Diagnostics Tool A slow or frozen computer could be caused by your hardware. Jun 27, 2022 · Specifically, the mouse buttons continue working, but the movement stops. Some HP laptops have a shortcut that will allow you to lock your keyboard to prevent unwanted touches. The keyboard and volume toggles randomly started working the next morning (i. Within a week of having it my touchpad stopped working randomly one day and so I called HP for support. Uninstall and reinstall the drivers for your mouse: Go to the Device Manager and select your mouse. Aug 4, 2023 · When your laptop touchpad stops working, it's easy to go into a panic. Mar 28, 2019 · I have an HP Spectre x360 that I purchased in 2017 (it's been out of warrentee for 5 months) and all the sudden, the touchpad stopped working. May 16, 2023 · 1. Update your drivers Apr 11, 2017 · Solved: I have hp envy x360 , my mouse pad is suddenly not working I tried everything from making updates, reset the laptop but still not working can - 6072998. If scrolling doesn’t work on the other PC, your mouse is probably broken. The internal touchpad works but not the external wireless mouse. If it's only the scroll wheel that seems stuck, there are different troubleshooting steps to fix mouse scroll issues. Use automated tools, video tutorials, or contact HP Support for help. Press the Esc key repeatedly to see if a startup menu opens. 4Ghz Bluetooth signal the mouse uses to send signals to the PC. If you have it installed, just retry the connection steps. Bad mouse Apr 4, 2018 · With the external keyboard and mouse connected to your HP15-r150sa notebook , press the power button and then immediately start tapping the Esc key. If your mouse isn't working, the problem is likely a lost connection. P. not after a restart or update or install). Method 3. Click + sign next to Mouse. Enter your HP computer product name and model number. Looked at support videos and articles. If you have an optical mouse (LED or laser) with erratic behavior, the sensor may be blocked. The mouse pointer doesn't show up when I drag my finger around the pad. 2 SSD, this evening I opened up my computer, swapped in the new SSD (after misguidedly removing the battery in an attempt to access a nonexistent Hard Drive), inserted the flash drive I made with Windows 10 installation, turned Nov 22, 2023 · Hello, on my laptop x360-14-dh1006nf, Laptop Keyboard and touchpad was working since long time and recently both didn't work in windows 11, but keyboard work in Bios and external keyboard work in windows Please notice : I have the same issue when I'm starting in safe mode So I need to use the virtua Learn how to fix keyboard, mouse and touchpad related issues for HP laptops and computers with our automated HP PC Hardware Diagnostic tool or Virtual Agent. Nov 9, 2018 · Method 1: Reinstall Mouse Driver. Follow the steps to check your sound settings, update your audio driver, and run the audio troubleshooter. The optical portion of the mouse is blocked. This is a common issue and you can fix HP touchpad not working easily and q Jan 4, 2024 · If the touchpad is still not working on your laptop, proceed to the fixes below. One reason you can’t scroll with your mouse is that your mouse’s scroll button is physically damaged. When you have a wireless USB or Bluetooth mouse, install new batteries. On an HP laptop, double-tap the upper-right corner of the touchpad to enable or disable it. Jan 5, 2019 · @courtney312. You don’t need to try them all; just work your way down until your problem is solved. Since they require a wireless connection, they’re prone to interference and USB dongle problems. One method recommended to ent Jul 4, 2024 · 9 Best Ways to Fix HP Laptop Touchpad Not Working in Windows 11,10. Before we begin, you should try your mouse on another computer to see if the lagging or freezing problem continues. In Windows, search for and open Bluetooth & devices. You can now close Settings if you like. First, restart the computer and tap on F10 during restart, once on BIOS screen, move the mouse cursor around to check if it works normally, If it does, it would confirm a software issue and you follow the below steps if it doesn't work on its a hardware failure and I would suggest a touchpad replacement. 30GHz Feb 26, 2021 · However, if the external mouse doesn't work either, it could be a software/driver issue). Aug 22, 2023 · Typically the user is using a HP 845 G7 laptop with a G5 USB C docking station. Jun 22, 2024 · If you have a USB mouse connected to your laptop for troubleshooting purposes, you may see two HID-compliant mouse entries. What's weird is that no mice work. Apr 5, 2024 · Causes of Mouse Wheel Not Scrolling . The solution didn't work. Click Device Manager. Unfortunately, it's easy to trigger this shortcut accidentally, so even if you don't think you've locked the keyboard, press and hold the right Shift key for 8 seconds. PC or laptop is not recognizing the mouse (the LED is also not flashing). I bought a new mouse. When it’s disabled, most models will have an orange light that appears. Apr 24, 2023 · If your USB mouse is not working or cutting in and out, plug it into a different USB port. If you're using the PS/2 or USB port on the back of the computer, the motherboard may be bad and needs to be replaced. I noticed when I was doing the install that my touchpad was not working but if I connected an external mouse, it worked. If the keyboard and mouse are not functioning on your PC. Cheers, HMuggo Turning your computer off and back on can fix a lot of problems—including a laptop mouse or touchpad that's not working. If it uses replaceable Mar 19, 2018 · Search Windows for mouse button, then click the Mouse or Change mouse settings Control Panel setting in the results. It won't work either. The connection between the mouse and the receiver can be lost for several reasons, such as: Low battery levels; Moving the receiver from USB one port to another; Moving the receiver to another computer Feb 8, 2017 · I uninstalled the Synaptics driver, used recovery manager and it didn't work. If there is no noise from the computer case or fans, the lights on the computer do not turn on (including the keyboard lights), and the screen does not receive a video signal, your computer might not be receiving power. Go to HP PCs - Reset the computer for more information. Oct 25, 2021 · If the cursor still isn't responding when you move your mouse, there could be hardware issues. First, download the latest Synaptics driver installer on the link below and save it to your Downloads folder. Instead, clicking on either button freezes the laptop for a few seconds. Eat lunch at your desk? Jun 7, 2016 · If there is a check beside Mouse keys: Take it out. ljd oowqdx nqxaha xtnc xrzxfh ykznzl gswl toshdsz gtfdy lctpp